FAQ
Flowers
Our bouquets typically last 5–10 days, depending on the flower varieties and how they are cared for. For the longest vase life, trim the stems, change the water regularly, and keep your flowers away from direct sunlight and heat sources.
Water
Change vase water every other day (add flower food to the new water if available). All stems should be submerged. If your flowers came in a basket or other container, add fresh water every day.
LIGHT/TEMPERATURE
Display your bouquet or flower arrangement in a cool, draft-free area. Avoid direct sunlight, which causes the flowers to die more quickly.
PRUNING
We prioritise British-grown flowers whenever the season allows, helping to ensure exceptional freshness while reducing unnecessary transport. To complement our seasonal selection, we also work with a trusted network of sustainable growers in the Netherlands, many of whom we have partnered with for years. This allows us to source beautiful, high-quality blooms responsibly throughout the year while remaining committed to seasonality and quality.
Delivery
We currently deliver florals across London Zones 1 and 2. For deliveries outside these areas, we invite you to contact us directly. We will always endeavour to accommodate where possible.
For local London orders in Zones 1 and 2, our delivery fee is £7.95.
Our #1 goal is to have your flowers delivered as quickly as possible. We will deliver your order within the selected time frame in the checkout process. Please note for local deliveries, our delivery time frame is from 9am – 5pm.
Yes! You will receive an email confirmation sent to your email address when the flowers have been delivered.
Payment
We accept all major debit and credit cards. Payments are processed securely via Stripe, ensuring fast, reliable, and PCI-compliant transactions. In addition, we accept payment from Apple Pay and Google Pay.
If you are dissatisfied with your order, please notify us within six hours of delivery so we can review and address the matter promptly.
Orders may be amended or cancelled up to 24 hours before the scheduled delivery date.
Promotions
We do not currently offer standard subscriptions. However, we do provide weekly and monthly delivery slots. Please contact our contracts team at contact@poseyposeyposey.com for further details.
